Refund policy

At Anvit.in, we are committed to delivering high-quality imitation and fashion jewellery. Due to hygiene standards and the delicate nature of jewellery products, we follow a strict No Return policy. However, we provide a limited Exchange Policy within 5 days of delivery in valid cases. Please read this policy carefully before placing your order.

All products purchased from Anvit.in are non-returnable once delivered. We do not accept returns for refund, cancellation after delivery, or change of mind. All sales are considered final.

We offer exchange only within 5 days from the date of delivery if the item received is damaged, defective, or incorrect. To be eligible for exchange, the product must be unused, unworn, and in the same condition as received, with original packaging, tags, and all accessories intact. A complete unboxing video is mandatory as proof for any damage or wrong item claim. Exchange requests without proper proof or raised after 5 days of delivery will not be accepted.

To request an exchange, you must contact us within 5 days of receiving your order at anvitjewles@gmail.com with your order number, clear product photos, unboxing video, and a brief description of the issue. Do not send any product back without prior approval from our support team. Items sent without authorization will not be accepted.

If the exchange is approved, replacement will be processed subject to stock availability. If the same product is unavailable, store credit may be issued at our discretion. Only one exchange is allowed per order. In approved cases where the error is from our side, we will guide you through the exchange process. In other approved exchange situations, shipping charges may be applicable to the customer.

Exchange is not applicable on used items, worn jewellery, products without original packaging, orders without unboxing proof, sale or clearance items, gift cards, or customized and personalized jewellery.

Once the exchanged product is received and inspected, processing usually takes 5–7 business days. Replacement dispatch details will be shared via email.

For any questions related to exchange, please contact us at anvitjewles@gmail.com.